Frequently asked questions
What is LedgerPro?+
LedgerPro is double-entry accounting software built for Canadian small businesses — invoicing, bills, bank reconciliation, and tax-ready reports, all backed by a real general ledger rather than a spreadsheet.
Is there a free trial?+
Yes — every plan starts with a 30-day free trial, no credit card required.
What happens when my trial ends?+
You'll be prompted to choose a paid plan to keep using LedgerPro. Your data is preserved either way — nothing is deleted when a trial ends.
Can I run more than one company?+
Yes. You can add additional companies under a single login, each with its own Chart of Accounts, fiscal year, and books, subject to your plan's company limit.
Does LedgerPro handle GST/HST/PST?+
Yes, sales tax rates are tracked by province and applied automatically on invoices and bills.
Can my accountant get a GIFI trial balance for tax filing?+
Yes — LedgerPro exports a CaseWare-compatible GIFI trial balance directly from Chart of Accounts and reporting.
Can I import my existing books from another system?+
Yes — LedgerPro supports importing an opening trial balance (for example from QuickBooks Online) so you don't have to re-enter historical balances.
What if my fiscal year doesn't start January 1?+
LedgerPro reports are fiscal-year-aware — Balance Sheet, P&L, and the Management Report Package all follow the fiscal year you set for your company, not the calendar year.
How does bank statement import work?+
Upload a CSV, OFX, or PDF statement for a bank or credit card account. LedgerPro parses transactions, applies correct sign handling for credit cards, flags likely duplicates, and suggests transfer matches between your own accounts.
Can I export my data if I want to leave?+
Yes — a full company data backup can be downloaded at any time from Settings, independent of your hosting provider's own backups.
Is my data secure and isolated from other companies?+
Yes — every request is scoped to the company you're a verified member of; there is no cross-company data access.
Still have questions?